At OSKAH, we take pride in crafting each product with utmost care and attention to detail. Our process, from design to the final product, takes approximately 1 week. This includes design time for personalised items.
Shipping time depends on Australia Post, the courier service we trust to deliver your precious memories. Once your order is crafted and ready, we entrust it to Australia Post for secure delivery.
Please note that shipping times vary based on your location and the shipping method you choose during checkout. You can expect your order to arrive within the following approximate timeframes:
Standard Shipping: Typically arrives within 3-7 business days after dispatch.
Express Shipping: Generally arrives within 1-3 business days after dispatch.
Tracking Your Order
For your peace of mind, we provide tracking information for all orders. Once your order is dispatched, we’ll send you an email containing the tracking details. You can then monitor the progress of your shipment through the Australia Post website.
Shipping fees are $15. If you order over $30 Shipping becomes free. During the checkout process, you’ll be able to see the exact shipping cost before finalising your purchase.
To ensure a smooth delivery, please double-check the accuracy of your shipping address when placing your order. If any details are incorrect or incomplete, it might lead to delays or other issues in the delivery process.
If you have any questions about our shipping process or need assistance with tracking your order, feel free to reach out to our Customer Service team. We’re here to help make your experience as smooth and enjoyable as possible.
Thank you for choosing OSKAH for your memorial products. We appreciate your trust in us to deliver your cherished memories securely and with care.